FAQ's – Disney Shelf

FAQ's

  1. How does it work?
    Slides under mattress & cushioned furniture. Optional interchangeable push-button battery operated LED night light and cup insert are both removable and interchangeable.
  2. What is the Smart Shelf made out of?
    Our platform is made from a strong, lightweight and durable closed-cell rigid PVC foam board.
  3. Is the material safe?
    Yes, it contains no lead, heavy metals PCBs or formaldehyde. Our product is Prop 65 compliant and it’s environmentally friendly. It has a fire-cell foam structure with low flammability, UL 94 certified.
  4. How bright is the removable LED light?
    60 lumens LED
  5. What type of batteries does the LED light use?
    Powered by (3) AAA batteries (included), and turns on/off with a simple downward push.
  6. What types of beverages fit in the drink holder?
    The Smart Shelf beverage holder accepts a wide variety of cups, cans, bottles and glasses – remove the beverage holder to accommodate larger taper shaped cups, mugs, glasses, wine glasses and containers whose top dimensions are 3" or more in diameter. Fluted or rimmed receptacles can also be used in the beverage holder providing the fluted top rim of the receptacle is larger than the beverage holder opening. Receptacles can be used to extend the Smart Shelf’s storage capabilities by allowing vertical personal items and larger items like eye glasses, remote controls, jewelry and various other items.
  7. How much does it weigh?
    The Smart Shelf weighs 2.4 lbs.
  8. What are my payment options?
    We accept Visa, MasterCard, American Express, Discover, PayPal, Amazon Pay, and Apple Pay
  9. How safe are your payment options?
    Our entire site is https: secure. Hyper Text Transfer Protocol Secure (HTTPS) is the secure version of HTTP, the protocol over which data is sent between your browser and the website that you are connected to. The 'S' at the end of HTTPS stands for 'Secure'. It means all communications between your browser and the website are encrypted. HTTPS is often used to protect highly confidential online transactions like online banking and online shopping order forms.
  10. What shipping carriers do you use?
    USPS Flat-Rate, USPS Priority Mail
  11. How long will it take to get my order? 
    Standard 
  12. Do you offer package tracking?
    The Smart Shelf
  13. How do I track my order?
    Upon ordering, we will send you a confirmation email with the tracking number included.
  14. Does he LED nightlight come with batteries?
    Yes, (3) AAA batteries are included with the nightlight. Simply remove the plastic protective tab and your light is ready to use.
  15. Is there any assembly or special tools required?
    No tools or assembly required. If you purchase the optional accessory kit, both the light and drink holder simply fit into interchangeably into either of the beverage holes.